FAQ

At Fixswift Computers, we understand technology investments, which is why we offer our exclusive Buy Back Exchange Offer to provide the best value for your used products. Simply bring in your gently used computer hardware or equipment, and we will provide you with a quote. If you accept the offer, we will exchange your used products for a credit towards the purchase of new equipment or hardware in our store. This way, you can upgrade to the latest technology without having to worry about disposing of your old equipment. We accept a wide range of products in good condition, including laptops, desktops, monitors, and accessories. Our goal is to provide a convenient, eco-friendly, and cost-effective solution for our customers to upgrade their technology infrastructure.

Fixswift provides a minimum of 1-month warranty on all its products, and this duration is subject to change based on the specific product. Some products may come with a warranty that extends beyond a few months or even years, which is determined by our service division Extend Works and its partners across India. Please note that we do not currently offer any option to upgrade the warranty beyond what is already provided. In the event of any warranty claim, please reach out to our customer support team for assistance. At Fixswift, we are committed to delivering high-quality products with reliable warranty coverage to ensure your satisfaction and peace of mind.

Yes, we do offer installation and configuration services for our products. However, this service is not included in the product cost. We can arrange installation services for a nominal fee of ₹250 plus service tax, the very next working day after the delivery of the product. Rest assured that we will deliver the product to your doorsteps free of cost without any additional charges. At Fixswift, we are committed to providing our customers with the best possible service and support for all their installation and configuration needs.

Fixswift provides a Buy Back Exchange Offer, which means that we buy back or exchange used products, regardless of their condition. To participate in this offer, simply share a list of the products you wish to sell or exchange with our executive. Our executive will then inspect the product and quote the buyback price. If you agree, we can buy the product. However, we require some documents to proceed with the purchase, which include the purchase bill and address proof. Payments will be made only through the mode designated by Fixswift. We strive to make the buy-back process simple and hassle-free, ensuring that you get the best value for your products.

We operate exclusively online and do not have a physical store or showroom. Our business model is designed to provide the convenience of online transactions, allowing you to explore our range of products, place orders, and receive quality service from the comfort of your home or office. For any assistance, you can contact our customer support team through email, phone, or live chat. We're dedicated to delivering a seamless and efficient online shopping experience for our customers.

You can easily reach our dedicated customer support team through multiple channels: Email: For non-urgent inquiries, you can send an email to info@fixswift.in. We strive to respond within 24 hours. Phone: If you prefer speaking with a representative, feel free to call our customer support hotline at 9999097873. Our team is available [mention operating hours]. Live Chat: Visit our website and utilize the live chat feature for instant assistance. Our representatives are ready to help you in real-time. Our customer support team is here to assist you with any questions, concerns, or assistance you may need. We aim to provide timely and helpful solutions to ensure your satisfaction with our products and services.